AI automation
WhatsApp AI automation for your business.
Obi handles customer conversations on WhatsApp: answering questions, collecting information, qualifying enquiries and moving customers toward booking or purchase, even when nobody on your team is free to reply.
What a WhatsApp AI system does
Customers already message businesses on WhatsApp, and slow replies lose enquiries. A WhatsApp AI system:
- Answers common questions and shares service information
- Collects the details your team needs from each enquiry
- Qualifies enquiries and moves customers toward booking or purchase
- Handles both text and voice messages
How we build it
We build on the WhatsApp Business API and connect the conversation to the rest of your workflow, including your CRM (for example HubSpot or GoHighLevel) so enquiries don’t sit in someone’s phone. It starts with a free audit of how enquiries reach you today, then design, build, test and handover.
Example: salon group, two locations
We built a WhatsApp AI system for a UK salon group that handles text and voice messages, shares service information, qualifies enquiries and moves customers toward booking. The result: less manual intake and follow-up, enquiries captured outside business hours, and one unified customer intake across both locations.
Pricing and timeline
Every engagement starts with a free Systems Audit (5–10 business days, delivered as a remote call and written findings). Systems Implementation is from £990, project-based, with a deposit and milestone payments, and usually takes 2–6 weeks depending on scope. Systems Partner is ongoing support from £500 a month, with 14 days’ notice to cancel. Full terms are in our refund and cancellation policy.
Common questions
Do I need the WhatsApp Business API?
The system is built on it. We’ll go through what that involves during the free audit.
Can it handle voice messages?
Yes. The salon example above handles both text and voice messages.
Can it book customers in?
It moves customers toward booking or purchase and can be connected to your existing workflow, which we scope in the audit.
Do you work with businesses outside the UK?
Yes. We’re based in London and work with businesses worldwide, delivered remotely.
Book your free audit or email hello@obiera.com.