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AI automation

AI receptionist for businesses worldwide.

Obi answers your calls, handles common questions, qualifies callers, books appointments and sends follow-ups, 24 hours a day, so your team can pick up the phone for the calls that actually need a person.

What an AI receptionist does

A missed call is often a lost customer. An AI receptionist answers every call, including out of hours, and does the routine parts of the job:

  • Answers calls and handles common questions
  • Qualifies callers and captures the details your team needs
  • Books appointments
  • Sends follow-ups after the call

It doesn’t try to replace your team. It takes the repetitive conversations so people can spend their time on the ones that need a person.

Who it’s for

We work with small and medium businesses such as salons, clinics, home-services contractors and e-commerce brands, where calls come in while you’re busy with a customer, on a job, or closed for the day. The receptionist is built around how your business actually runs, not a generic script.

How we build it

We start with a free audit of how calls, bookings and follow-up work today. We then design the call flow, build it, connect it to the tools you already use, test it and hand it over. Voice systems are built with tools such as Twilio, VAPI and Retell, and connected to your CRM, including HubSpot and GoHighLevel, where that helps.

Example: roofing contractor, South West England

We built a voice AI system for a roofing contractor that answers calls, identifies urgent enquiries, qualifies leads, schedules inspections and sends follow-ups. The result: it captures after-hours calls, speeds up the first response to a lead, and reduces the phone workload for staff.

Pricing and timeline

Every engagement starts with a free Systems Audit (5–10 business days, delivered as a remote call and written findings). Systems Implementation is from £990, project-based, with a deposit and milestone payments, and usually takes 2–6 weeks depending on scope. Systems Partner is ongoing support from £500 a month, with 14 days’ notice to cancel. Full terms are in our refund and cancellation policy.

Common questions

Will it sound like a robot?
It’s a voice AI, so callers may be able to tell. We design the conversation around your business and test it before it goes live, so it handles your common calls clearly and passes anything complicated to a person.

Does it replace my receptionist or team?
No. It handles the repetitive calls and out-of-hours enquiries so your team can focus on the calls that need a person.

How long does it take to set up?
Systems Implementation usually takes 2–6 weeks depending on scope, after a free audit that takes 5–10 business days.

Do you work with businesses outside the UK?
Yes. We’re based in London and work with businesses worldwide, delivered remotely.

Book your free audit or email hello@obiera.com.